Looking for a Community for Community Managers?

If you’ve ever been part of an active, healthy community online, you know what a valuable experience it can be. If you’ve ever led or managed an online community, you know what a challenging and rewarding experience that can be.

What if there were an online community where anyone working in or interested in community management and development could find supportive peers, expert advice and a wide array of educational and professional resources?

It seems natural, even obvious, that community management professionals should be able to form an exemplary community of their own.

Well now we have with the recently launched The Community BackChannel.

What is the Community BackChannel?

Announced on May 1, 2011, The Community BackChannel is a community of peers focused on the management and development of online communities. It’s a no-fee, non-profit private group founded by four community management professionals: Claire Flanagan, Ted Hopton, Megan Murray and Jamie Pappas.

The Community Back Channel is a group of online community professionals where ideas are shared openly, help is freely given, and supportive, collegial relationships are forged.

Why A Community for Community Managers and Practitioners?

We believe it’s important to advance the art and practice of community building by gathering active and engaged people together in a vibrant, trusting, no-sales-zone where we can learn from each other and from the experience of participating in a model community of our own.

The Community Back Channel exists to serve practitioners, people who are actively involved in building communities. The exchange of ideas and experiences, the surfacing of issues and problems and questions, the peer-to-peer support, and the development of professional relationships among practitioners creates the greatest value within our community.

We also recognize that advancing the knowledge in this field relies on the delicate balance of conversation, interaction and engagement with thought leaders, experts, consultants and vendors. We hope to foster this healthy and balanced exchange in a “no-sales-zone” which benefits the entire community.

We strive to share our knowledge and understanding outside of our group whenever it’s appropriate to do so without compromising confidentiality. The Community Back Channel is interwoven with other groups involved in community building, and our many of our members are leaders in public conversations about communities.

Sound Interesting? Join Us!

If you’re interested in joining our more than twenty charter members, then check out our full vision and mission, and see whether you qualify for membership.

We’d love to hear from you!

And be sure to follow us on Twitter @cmtybc.

About Claire Flanagan
Claire Flanagan is a Director of KM and Enterprise Social Business & Community strategy at CSC. Views expressed are her own.

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